Statement of Support and Commitment.

Our extraordinary Technical Support and Customer Service is one of the main reasons why our clients rate FastCloud as the number one hosting solution for personal and small business websites. And we cant thank them enough for their recommendations. Because transparency and honesty are part of our core values, we believe it is essential that we let you know whats included in our hosting product support and whats not, before making your purchasing decision.

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24/7/365 Support

Our SSD web hosting plans are powered by the latest SSD drives along with enterprise-grade

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Enterprise Grade Servers

Easily scale your plan as your business grows. Our SSD shared hosting plans offer one-click

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Easy Scalability

We are committed to being there for you 24x7x365 days. Any time of the day or night,

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Improved Security

Day or night, rain or shine, anytime 24/7/365 our team is here for you!

FREQUENTLY ASKED QUESTIONS

Below you will find answers to the questions we get asked the most about our services.

A domain name like www.your-domain-name.co.za is a website address that people will use to find you on the internet. Domain names are used as an address to locate businesses, organizations, or other entities on the Internet. The domain name is the foundation of your website (www.your-domain-name.co.za) as well as your email address (me@your-domain-name.co.za), using a well thought up domain name allows your customers to identify and remember you more easily on the Web. A great benefit of using your own domain name is that regardless of how many times you change your website hosting provider, your Email and website address will always remain the same.
Your domain registration could be complete within minutes, provided the domain registration fee is paid and your registration information is filled out correctly.
This depends on the ccTLD or gTLD that is being transferred. Legacy .co.za domains can take up to 24 hours to transfer, while .co.za domains which are on EPP can be transferred in a matter of minutes, provided the domain transfer is accepted by the domain owner.
Registering your domain name now ensures that you own the domain name that may not otherwise be available when you want it. Once registered, the domain name is yours, provided the domain renewal fees are paid each year. You can park the domain, use it, sell it or lease it to other individuals or companies. Domain parking is included free with all our domain name registrations and transfers.
When registering a new domain name, you can enable whois privacy in the cart process and we will take care of the rest. When enabling whois privacy on an existing domain name, we will update your information at the registry to the WHOIS privacy details and this will reflect in 5 days.

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